Terms & Conditions

Welcome to The Green Monk. These Terms & Conditions govern your access to and use of our website, products and services. By accessing our website, placing an order or using any of our services, you agree to be bound by these Terms & Conditions.

You agree to use this website only for lawful purposes and in accordance with these Terms & Conditions. You must not:

We make reasonable efforts to provide accurate product descriptions, images, pricing and other information on our website. However, product packaging, appearance, information or availability may change from time to time.

Product images displayed on the website are for representation purposes and may appear slightly different depending on packaging updates, lighting, photography or device display settings.

Placing an order on our website does not automatically guarantee acceptance. We reserve the right to accept, decline or cancel an order where necessary, including in cases of product unavailability, incorrect pricing, payment issues, suspected fraud or inaccurate customer information.

Product prices displayed on the website are subject to change without prior notice. The applicable price will be the price displayed at the time your order is placed, subject to correction of any obvious pricing or technical errors.

Payments may be processed through third-party payment service providers. Your use of those payment services may also be subject to the provider's own terms and policies.

Delivery timelines shown on our website are estimates and may vary depending on the delivery location, courier partner, product availability and other circumstances beyond our reasonable control.

Customers are responsible for providing complete and accurate shipping information when placing an order.

Returns, replacements, refunds and order cancellations are handled in accordance with our Refund Policy. Customers should review the applicable policy before placing an order and contact our support team if assistance is required.

Information provided on this website is intended for general product and informational purposes. It should not be considered a substitute for professional medical advice, diagnosis or treatment.

If you have a medical condition, are pregnant or nursing, are taking medication, or have questions regarding the suitability of a product, you should consult an appropriate healthcare professional before use.

B2B, wholesale, bulk order and business enquiries may be subject to separate commercial terms, including minimum order quantities, pricing, payment terms, shipping arrangements and other conditions communicated at the time of the transaction.

Unless otherwise stated, website content including our branding, logo, graphics, product images, text, design and other materials is owned by or licensed to The Green Monk and is protected by applicable intellectual property laws.

Such content may not be copied, reproduced, modified, distributed or commercially used without appropriate authorization.

Our website may contain links to or integrations with third-party websites and services, including payment, communication and delivery providers. We are not responsible for the content, availability or practices of independent third-party services.

To the extent permitted by applicable law, The Green Monk will not be responsible for indirect or consequential loss arising from misuse of the website or products, reliance on general website information, third-party services or circumstances beyond our reasonable control.

Your use of our website is also subject to our Privacy Policy, which explains how we collect, use and protect personal information.

We may revise these Terms & Conditions from time to time to reflect changes to our products, services, website, business practices or applicable requirements. Updated terms will be published on this page.