Privacy Policy

Depending on how you interact with our website, we may collect information including:

We use the information we collect to operate our website, process orders, respond to enquiries and improve our services.

When you place an order, we may collect information necessary to process your purchase, arrange delivery, communicate order updates and provide customer support. Online payments may be processed through third-party payment service providers and are also subject to their respective privacy and security practices.

Our website may use cookies and similar technologies to maintain website functionality, remember preferences, understand website traffic and improve your browsing experience. You can control cookies through your browser settings.

We do not sell or rent your personal information. Information may be shared with trusted service providers where necessary to operate our business, process payments, fulfil orders, provide delivery services or respond to your requests.

If you contact The Green Monk through WhatsApp, telephone or email, we may use the information you provide to respond to your enquiry, assist with orders and provide customer support. Third-party communication platforms may also process information according to their own privacy policies.

If you subscribe to our newsletter, we may use your email address to send product updates, offers and brand communications. You may request to stop receiving promotional communications at any time.

We use reasonable administrative and technical measures designed to protect personal information from unauthorized access, misuse, loss, alteration or disclosure. However, no method of transmission or electronic storage can be guaranteed to be completely secure.

We retain personal information for as long as reasonably necessary to fulfil the purposes for which it was collected, including order management, customer support, business records and applicable legal requirements.

Subject to applicable law, you may contact us regarding access to, correction of or deletion of your personal information. You may also request to stop receiving promotional communications from us.

Our website may contain links to third-party websites or services. The Green Monk is not responsible for the privacy practices or content of third-party websites. We recommend reviewing their privacy policies before providing personal information.